I am a Leadersmith. I help others become better leaders. In this podcast, we discuss all things related to leadership, and I can help you become the kind of leader that you would want to follow. We will talk about leadership in business, the home, and society. #DarinGerdes. #leadership #leadersmith
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![WHAT IS THE ROI OF CUSTOMER EXPERIENCE? [EPISODE 82]](https://pbcdn1.podbean.com/imglogo/image-logo/8415926/Finalsquarecoverartleadersmith9l27i_300x300.jpg){kind=logo}
Saturday Sep 12, 2020
Saturday Sep 12, 2020
How do you quantify customer experience? How do you sell a plan to enhance customer experience to your boss? In this episode, I review a fantastic article from Forbes: How to Prove the ROI of Customer Experience.
Listen to the podcast. Read the article. Provide a great customer experience (because your entire job in business is to please the customer).
If you enjoyed this episode, I would like to hear from you. To contact, send me a Tweet or Parley: @daringerdes or leave a video message: https://flipgrid.com/leadersmith
Join our FACEBOOK COMMUNITY and continue the discussion there:
https://www.facebook.com/groups/learnleadership/
It is free. I want to help you become the kind of leader that you would want to follow.
#leader #leaders #leadership #management #Whatisleadership #bealeader #leadersmith #BTKOLYWWTF
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